Social Media is key to any business wanting to get more sales and create brand loyalty. Your potential customers are on one or more of these social media channels and being on these platforms allow you to connect, converse and convert them into becoming a brand loyalist.
Whether or not, you have a social media account, we at Marketing Outreach can either create/set up one for you or enhance/edit your existing social media profile by managing and publishing posts on your behalf.
HOW WE HELP YOU WITH SOCIAL MEDIA MANAGEMENT
Step 1 – Social Media Strategy
We start by understanding your business and your target audience. We’ll do a social audit of your current social media platforms, conduct research on your industry as well as provide competitor analysis. Based on the information, we’ll will build a strategy to position you effectively within the social media sphere, increase your social influence and ensure that social media campaigns complement your wider marketing initiatives.
Step 2 – Content Creation
You have heard that CONTENT is KING. We research online for the most popular content that is related to your business and industry. We post not only information about your business but we also scan for the buzz going on the social networks and post content that your audience will find engaging and more likely to share with their connections. The aim is to ensure that your brand gains the trust of your followers and the search engines.
Step 3 – Community Management
Listening to and engaging with your customers is pivotal for social media success. From responding to customer queries or complaints in a timely fashion, we ’ll help to curate those two-way discussions and create a band of happy followers of your brand.
Step 4 – Monthly Reporting
We’ll will generate full reports, giving you details on what’s been happening each week with a breakdown of the activities.